Lead PCT

Title: Lead PCT

State Role Title: Direct Service Associate III

Hiring Range: $41,843 (commensurate with experience)

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Western State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/wsh/

Recruitment Type: Agency Employee Only - A

Job Duties

WSH is currently hiring for Lead PCT's. This posting is only open to current WSH employees.

Lead PCTs work under the supervision of licensed nursing staff, providing recovery-oriented direct care in a hospital setting. Their responsibilities include maintaining a safe, clean, and therapeutic environment; supporting and motivating patients to engage in their individualized treatment plans; and delivering treatment programs to individuals and groups with serious mental illnesses, substance abuse issues, and/or intellectual or developmental disabilities.

Job duties include, but are not limited to, taking clients’ vital signs, assisting with activities of daily living (ADLs), feeding, cleaning, providing one-on-one direct observation, serving meals, and using de-escalation techniques to manage client behavior and milieu.
PCTs are integral members of the unit-based treatment team, working alongside nurses who provide 24/7 patient care. They also contribute in our ‘Learning Center,’ where patients participate in various classes to develop skills that support their ongoing recovery.
The available shifts and units are as follows:
2 Hickory, 2nd/3rd shift
2 Oak, 1st/2nd and 2nd/3rd shift
2 Pine, 2nd/3rd shift
There is only one position available for each posted shift

Minimum Qualifications

• Completed the one-year probation/Waived to 6 months with recommendation from
current RNC
• Ability to provide direct psychiatric patient care under the supervision of licensed staff.
• Ability to effectively communicate with staff and psychiatric patients.
• Ability to work in a secure and locked environment with individuals who are experiencing acute symptoms of mental illness and/or additional forensic/legal involvement.
• Able to follow instructions and report observations/behaviors of psychiatric patients to licensed staff in a timely manner by describing observations verbally, in written, or electronically.
• Demonstrate knowledge of recovery/trauma informed care
• Appropriately intervene in crisis or problem situations
• Has skills in providing direction and assistance to psychiatric patients in activities of daily living.
• Willing to learn basic knowledge of developmental and psychiatric disorders along with human behavior, age-specific needs, and personality development.
• Willing to learn basic treatment measures to promote mental health appropriate to the adult, developmentally disabled or impaired, and/or geriatric populations.
• Vision and hearing adequate to recognize and respond to hazardous situation and ensure safety at facility.
• Ability to work effectively with staff in a team approach.
• Ability to perform infection prevention and control practices and appropriately apply standards in daily activities.
• Ability to perform repetitious walking and/or standing, bending, lifting and reaching over to position/restrain/transfer/transport and/or escort individuals, and provide assistance with activities of daily living.
• Ability to work overtime due to staffing emergencies in a 24-hour 7 day per week psychiatric hospital which at times may mean working a 16-hour shift if and when necessary.
• Complete all annual competency training to include TOVA III with physical restraints.
• Complete and maintain Basic Life Support (BLS) certification for Healthcare Providers with the American Heart Association
• Has basic computer skills.
• If CNA, maintain certification in good standing with the Virginia State Board of Nursing

Additional Considerations

Veteran or Spouse of Veteran
Bilingual
Certified Nursing Assistant (CNA) preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at (540-332-8300) for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Western State Hospital is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.


DBHDS Facilities are no longer required to ensure that all staff members are vaccinated for COVID-19. However, facilities encourage and educate staff on the benefits and offer COVID - 19 vaccination programs to staff, residents, clients. Employees may be required to disclose immunization status for purposes of infection prevention and/or management of outbreaks. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. If you have questions, please contact the Office of Human Resources.

Contact Information

Name: Elizabeth Weber

Phone: 540-332-8056

Email: elizabeth.weber@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.